Privacy Policy

This page is maintained by Mansory Fragrance and describes our own practices.

Who we are

Mansory Fragrance ("we", "us") operates this online store. For any privacy question or request, contact contact@mansoryfragrance.com.

Information we collect

• Order information you provide at checkout: name, billing and shipping address, email address, phone number and order contents.
• Payment information entered on the checkout page. Card details are collected and processed by Shopify and its payment processors — we never see or store full card numbers.
• Communications you send us by email or through the contact form.
• Device and usage information such as IP address, browser type and pages viewed, collected automatically to operate and secure the site.

How we use your information

• To process, fulfil and deliver your orders and handle returns
• To communicate with you about your order or your enquiry
• To detect and prevent fraud and abuse
• To comply with legal and tax obligations
• To send marketing email, only where you have opted in

Who we share it with

We share personal information only with service providers who help us run the store: Shopify (e-commerce and payment platform), payment processors, and shipping carriers. We do not sell your personal information.

Cookies

The site uses cookies that are necessary for the shopping bag and checkout to function, plus cookies that measure site usage. You can block cookies in your browser settings, though the shopping bag will not work without the essential ones.

Data retention

Order records are retained for as long as required for accounting and tax purposes. Marketing contact details are kept until you unsubscribe. Contact-form correspondence is kept for up to 24 months.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of marketing or the sale or sharing of personal information. To make a request, email contact@mansoryfragrance.com. We respond within 45 days and will not discriminate against you for exercising a right.

Children

This store is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes

We may update this policy. Material changes will be reflected on this page with a new revision date.